Find quick answers to common questions about ordering, delivery, payment and product warranty.
Yes! We can arrange the delivery to shipping lines, trucking, and other forwarders. However, we cannot provide the cost of shipping charges.
For pickup: we only accept cash payment; for cheque payment we will impose 3 days clearing. For shipping: we require bank deposit through BDO. Proof of payment must be submitted to us before we ship the item.
Once your order has been shipped, we will provide you a tracking/waybill number. Expect the waybill on the following day.
For bulk orders, we can arrange delivery within Metro Manila. For retail orders, we suggest that you visit our store so you can personally test the product.
If you receive a damaged or defective item, we will gladly replace it (given that the item is still new) within 1 week of purchase. We usually offer 2 weeks replacement for parts and 6 months service warranty.
Electric Motors are not included in the warranty because of the fluctuating electric current in the Philippines.
Yes! We only give discounts for bulk orders.
Browse our products and get in touch with our team for inquiries and quotes.